Nolan School

Keep up to date with Hotelies, hospitality education, and industry at large with these stories and updates from the Nolan School.

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Hotels vs. Airbnb: Has Covid-19 disrupted the disrupter?

Professor Chekitan Dev believes the hotel industry’s recovery begins with it being as lenient as possible, with refunds and more incentives to book.

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Food delivery apps may soon see even more consolidation

Professor Alex Susskind says that consolidation reduces competition, which usually leads to businesses charging more.

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With travel on pause, Airbnb looks to long-term stays

Professor Chekitan Dev, a hospitality branding expert, discusses Airbnb’s decision to focus on longer-term stays of 28 days or longer.

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Will this crisis make us more generous tippers?

SHA’s Michael Lynn is not surprised that people appear to be tipping more than normal, for several reasons.

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If you want 20% off your late-summer stay at Marriott, now’s your chance

SHA’s Steve Carvell says that although the hotel sector is making progress with adapting to COVID-19 needs, there may be many more details to consider.

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When will restaurants and bars reopen? Here’s what experts are saying

SHA Senior Lecturer Stephani Robson says that restaurants opening their doors at mid-level capacity will probably not be economically feasible.

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What will staying in a hotel look like in the near future?

Perks and amenities? For the foreseeable future, hotel stays are likely to be stripped-down affairs says SHA Professor Christopher Anderson.

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Hotels roll out new initiatives designed to boost reservations and cash flow

SHA Professor Linda Canina says hotel gift card and added-value promotions are win-win for would-be travelers and the hospitality industry alike.

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The future of travel

SHA Associate Professor Robert Kwortnik says discounted fares and flexible cancellation policies will only go so far to reassure potential cruise passengers.