Nolan School
Keep up to date with Hotelies, hospitality education, and industry at large with these stories and updates from the Nolan School.

Planning for life after coronavirus: When will we know it’s safe to travel again?
In planning for life after coronavirus, Professor Chris Anderson says that a lot of travelers will have their own litmus test for traveling.

Study reveals patterns behind big ideas
Scientific reasoning, cross-disciplinary collaboration and long research paths often lead to “big-leap” inventions, says Madeline Kneeland.

SHA launches hospitality industry resource hub
The COVID-19 resource hub compiles expert information, tools, and guidance from the school’s faculty and its partners in the hospitality industry.

Why is getting a refund from an online travel agency so hard?
Professor Chris Anderson helps answer this question that frustrates many travelers from around the globe.

MMH externships give insider’s view of the hospitality industry
Two MMH students recap their winter externship experiences shadowing hospitality professionals in revenue management and hotel development.

Hotels in large chains to qualify for small business loans in relief package
Professor Cathy Enz argues that, in the hotel industry, solidarity is strength.

Faculty expert webinars help global audiences navigate the business impacts of COVID-19
Faculty expert webinars help thousands of Cornell students and alumni navigate the financial, managerial, and social impacts of COVID-19.

Chope survey captures devastating impact of the coronavirus pandemic on F&B
Emeritus Professor of Operations Management Sherri Kimes’ white paper on the impact of COVID-19 on food & beverage sites some potential solutions for business owners during stay-at-home measures.

What will travel look like after coronavirus?
Christopher Anderson, professor of operations, technology and information management, says the primary challenge for the cruise industry will be in attracting new customers.