Nolan School
Keep up to date with Hotelies, hospitality education, and industry at large with these stories and updates from the Nolan School.
Hotel Ezra Cornell reveals HEC 97 theme
The 97th Annual Hotel Ezra Cornell honors the resilience of people, service, and hospitality education within this year’s theme: Celebrate!
Alumna Emily Kanders Goldfischer ’92 Builds Community With hertelier
Student interview with Emily Goldfischer ’92, founder and editor-in-chief of hertelier
What Keeps Us Coming Back: How to Build Customer Loyalty
In the wake of COVID-19, experts joined Professor Helen Chun to discuss recent trends in customer loyalty within the hospitality industry.
Preparing for the Return of Business Meetings, Conferences and Travel: Is High-Tech the New High-Touch?
Industry experts share insight with Professor Chekitan Dev in a panel discussion on how best to prepare for the return of business travel.
Meet Ellen Yui: Mentoring the Next Generation of Hospitality Entrepreneurs
Over 30 years later, Ellen Yui now acts as the guiding force for a new generation of rising industry leaders through the Pillsbury Institute for Hospitality Entrepreneurship’s Entrepreneurs in Residence (EIR) program.
The Importance of Social Listening: Using Technology to Provide Personalized and Customer-Centric Service
A virtual keynote to explore how hospitality companies can leverage social listening to deliver personalized guest experiences
Investing at Cornell theme launches campus-wide Investing Ideas Forum
Five teams participated in Investing at Cornell’s first Investment Ideas Forum, including undergraduate and graduate students from across Cornell.
Green cemeteries wins hospitality business pitch contest
An entrepreneurial concept addressing unaffordable and unsustainable funeral practices won first prize at the 11th annual Cornell Hospitality Business Plan Competition.
“Together” at the 96th Annual Hotel Ezra Cornell
HEC 96 student leaders reflect on this year’s virtual conference weekend and their experiences as board members of the annual SHA tradition.