Services Management

Read more about our services management faculty members, including research news and professional updates.

Photo of an elegant restaurant with a high ceiling and a huge chandelier hanging high above all. The room is filled with people sitting at tables and images of the evening’s honorees are projected onto the stone walls above the room’s columns.
Nolan BusinessFeed

Icons and Innovators: Cornell Awards Shine Light on Hospitality’s Finest

The 2024 Icon is former IHG CEO Keith Barr ’92 and Innovators are José Andrés and Rob Wilder, founders of José Andrés Group and World Central Kitchen.