Hospitality & Tourism
These stories, profiles, and updates showcase how we continue to lead the way in hospitality and tourism education.
![A robotic hotel concierge at work](https://business.cornell.edu/wp-content/uploads/sites/2/2020/12/image-for-story1-600x400.png)
Hospitality professionals balance robots and human touch for post-COVID-19 era
Hotel industry experts offer insights into the development of automated service innovations in response to customers’ COVID-19 concerns.
![Picture of Statler Hall, the home of the C&I Internship Program](https://business.cornell.edu/wp-content/uploads/sites/2/2020/10/statler-resized-600x400.jpg)
Noteworthy: SHA Career Management and Centers & Institutes reinstate internship program
The C&I Internship Program helps students find internships in the hospitality industry.
![Roundtable attendees in discussion at a table](https://business.cornell.edu/wp-content/uploads/sites/2/2020/06/Labor-Relations-Roundtable-Featured-Image.jpg)
Roundtable Recap: Card check, employer associations, and hotel arbitration discussed at annual Labor Relations Roundtable
The 8th Annual Labor Relations Roundtable invited hospitality industry representatives to discuss the ever-changing landscape of labor and employment law.
![Image of neon sign depicting two hands shaking](https://business.cornell.edu/wp-content/uploads/sites/2/2020/06/dev-research-recap-featured.jpg)
Research Recap: The relationship satisfaction factor in successful brand-hotel partnerships
Chekitan Dev, professor of marketing at the School of Hotel Administration, has co-authored a study recently published in Industrial Marketing Management.
![SHA_SeniorStoryCover_600x400](https://business.cornell.edu/wp-content/uploads/sites/2/2020/05/SHA_SeniorStoryCover_600x400.jpg)
ESTB nights, CocoCay, a chateau-turned-hotel, and all things data
The School of Hotel Administration Class of 2020 shares their favorite Cornell memories. Congratulations to our newest graduates—the future of hospitality!
![the coronavirus and the global economy. image of virus cells and market trend graph](https://business.cornell.edu/wp-content/uploads/sites/2/2020/04/istock-1209646618-1.jpg)
The Rundown: News highlights from the week of May 4
A concise collection of recent expert perspectives from Cornell SC Johnson College of Business faculty on COVID-19’s impact on business, hospitality, and the economy.
![the coronavirus and the global economy. image of virus cells and market trend graph](https://business.cornell.edu/wp-content/uploads/sites/2/2020/04/istock-1209646618-1.jpg)
The Rundown: News highlights from the week of April 27
A concise collection of recent expert perspectives from Cornell SC Johnson College of Business faculty on COVID-19’s impact on business, hospitality, and the economy.
![the coronavirus and the global economy. image of virus cells and market trend graph](https://business.cornell.edu/wp-content/uploads/sites/2/2020/04/istock-1209646618-1.jpg)
The Rundown: News highlights from the week of April 20
A concise collection of recent expert perspectives from Cornell SC Johnson College of Business faculty on COVID-19’s impact on business, hospitality, and the economy.
![Cornell Chronicle logo](https://business.cornell.edu/wp-content/uploads/sites/2/2020/03/cornell-chronicle-left-600x100.png)
Airport lounge idea wins hospitality business plan competition
Matte Black Lounges wins this year’s Hospitality Business Plan Competition hosted by SHA’s Pillsbury Institute for Hospitality Entrepreneurship.