Faculty
Johnson School
The Nuances of “Buy the Rumor, Sell the News”
Who benefits and who’s harmed by short-term trades related to big news about stocks?
Johnson School
Online reviews only partially reveal what hotel customers think
Hotels can learn a lot about what their guests value the most from text reviews.
Johnson School
Long-distance collaboration: Some keys to more productive teams
Recent Cornell research suggests that smaller groups accomplish more because fewer connections allow members to interact more frequently and intimately.
Johnson School
Free for guests, but not for hotels: How to pick the right amenities for your property
A new study shows that companies must take a close look at the return on investment from each “free” product or service before deciding to offer it.
Johnson School
Here’s what online hotel shoppers are looking for…and at
Stephani Robson’s research shows company-generated information can influence booking decisions as much as user-generated content, like reviews.
Johnson School
New research reveals three customer service tips for using tabletop technology
What do restaurant patrons think of tabletop technology? According to one new study, customers are also embracing these technological changes.