Hospitality & Tourism

These stories, profiles, and updates showcase how we continue to lead the way in hospitality and tourism education.

Two women and two men sit across from each other at a boardroom table and review documents.
Nolan School

Resolution vs. Litigation, Debated Among Colleagues

Mandatory arbitration is a controversial issue in employment relations. Here, Cornell scholars debate whether, and in what form, American society should use arbitration.

people working on computers in an office
Nolan School

Key Human Resources Practices Benefit Franchisees, Performance

The Center for Hospitality Research and the Cornell Center for Innovative Hospitality Labor and Employment Relations publishes the new brief, “Understanding Human Resource Practices and Outcomes in Franchise Businesses.”

Emily Goldfischer and Hertelier logo
Nolan School

Alumna Emily Kanders Goldfischer ’92 Builds Community With hertelier

Student interview with Emily Goldfischer ’92, founder and editor-in-chief of hertelier

Person wearing a face mask and hardhat works on a touch screen in a warehouse.
Nolan School

Unions and Management Find Alignment Where It Counts

The pandemic has created workplace safety challenges.This webinar highlights hospitality labor and management working together.

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Nolan School

Roundtable Recap: Biden’s NLRB, UNITE HERE, and the pandemic discussed at 9th Annual CIHLER Labor Relations Roundtable

CIHLER’S Ninth Annual Labor Relations Roundtable explored expected changes from the Biden administration’s National Labor Relations Board.

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Research Recap: How Contactless Technology is Transforming the Hospitality Industry Forever

FreedomPay SVP shares findings from a recent white paper on how hospitality can leverage contactless and touchless technology to create frictionless and customized guest experiences.

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Johnson School

19th Annual Labor and Employment Roundtable – Session 4

Hospitality labor and employment roundtable assembles different perspectives on election and pandemic effects

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Johnson School

19th Annual Labor & Employment Law Roundtable: Session 3

The third session of the 19th Annual Labor & Employment Law Roundtable focused on the plaintiffs’ perspective.

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Nolan School

Webinar Review: Bipartisanship in the Biden Era

A new president means a new, union-friendly General Counsel more favorably inclined toward organized labor and its point of view.