Nolan School
Keep up to date with Hotelies, hospitality education, and industry at large with these stories and updates from the Nolan School.

Real life TV: SHA and ILR students reflect on employment arbitrations
Students visited New York City to observe employment arbitration and gained valuable insight into the legal system.

CIHLER Employee Representative Board member highlight: Douglas Wigdor
CIHLER advisory board member Doug Wigdor shares his thoughts on the importance of representing employees in litigation.

Hotel Show NYC: Touring the breadth of the hospitality industry
The Hotel Show excursion to New York City gives MMH students a chance to visit hospitality companies and network with industry professionals.

Research Recap: Flexibility in reservation times can increase restaurant revenue
Gary Thompson, professor of operations and management, investigates the impact of timing flexibility in restaurant reservations.

STR founder Randell Smith named 2021 Cornell Hospitality Icon
Randell Smith, who set the standard for hotel data intelligence and global benchmarking, will be honored on June 8, 2021.

Research Recap: Study predicts restaurant sales based on customers’ return intentions
Alex Susskind and collaborators look at the impact on restaurant sales of customers’ interest in returning versus customer satisfaction.

Roundtable recap: CIHLER explores the state of hospitality employment
CIHLER hosts forum for industry, academe, and employee representatives to address issues regarding the industry’s labor and employment law.

Baker Program in Real Estate transforms passionate students into industry leaders
Students in the Baker program earn an MPS in real estate (MPS-RE) and are ready to hit the ground running when they graduate from this two-year program.

A refreshing take on labor relations in the hospitality industry
Student participants led arguments on hotels’ challanges on behalf of labor and management at the Labor Relations in Hospitality roundtable.