Nolan School

Keep up to date with Hotelies, hospitality education, and industry at large with these stories and updates from the Nolan School.

Class of ILR and SHA students listen to an arbitration case
Nolan School

Real life TV: SHA and ILR students reflect on employment arbitrations

Students visited New York City to observe employment arbitration and gained valuable insight into the legal system.

Picture of Douglas Wigdor
Nolan School

CIHLER Employee Representative Board member highlight: Douglas Wigdor

CIHLER advisory board member Doug Wigdor shares his thoughts on the importance of representing employees in litigation.

MMH students stand in front of the Brooklyn Bridge.
Nolan School

Hotel Show NYC: Touring the breadth of the hospitality industry

The Hotel Show excursion to New York City gives MMH students a chance to visit hospitality companies and network with industry professionals.

Restaurant Hostesses make reservations
Johnson School

Research Recap: Flexibility in reservation times can increase restaurant revenue

Gary Thompson, professor of operations and management, investigates the impact of timing flexibility in restaurant reservations.

Randell Smith
Nolan School

STR founder Randell Smith named 2021 Cornell Hospitality Icon

Randell Smith, who set the standard for hotel data intelligence and global benchmarking, will be honored on June 8, 2021.

Customers dining in a restaurant
Johnson School

Research Recap: Study predicts restaurant sales based on customers’ return intentions

Alex Susskind and collaborators look at the impact on restaurant sales of customers’ interest in returning versus customer satisfaction.

David Sherwyn
Nolan School

Roundtable recap: CIHLER explores the state of hospitality employment

CIHLER hosts forum for industry, academe, and employee representatives to address issues regarding the industry’s labor and employment law.

Student looking out a window at a skyline
Nolan School

Baker Program in Real Estate transforms passionate students into industry leaders

Students in the Baker program earn an MPS in real estate (MPS-RE) and are ready to hit the ground running when they graduate from this two-year program.

Professors in a roundtable discussion.
Nolan School

A refreshing take on labor relations in the hospitality industry

Student participants led arguments on hotels’ challanges on behalf of labor and management at the Labor Relations in Hospitality roundtable.