Nolan School
Keep up to date with Hotelies, hospitality education, and industry at large with these stories and updates from the Nolan School.
19th Annual Labor & Employment Law Roundtable: Session 3
The third session of the 19th Annual Labor & Employment Law Roundtable focused on the plaintiffs’ perspective.
Roundtable Recap: Sustainability in the era of COVID-19
Participants from around the world gathered virtually for the Center for Hospitality Research’s 11th Annual Sustainability Roundtable to discuss sustainability in the era of COVID-19.
19th Annual Labor and Employment Law Roundtable- Session 2
19th Annual Labor and Employment Law roundtable focuses on perspectives and practical responses of hospitality human resources (HR) professionals to the pandemic
Center for Hospitality Research hosts panel with industry leaders on customer social engagement
Faculty and industry experts convened for a virtual keynote to explore how guest surveys can increase customer satisfaction and engagement.
Center for Hospitality Research Hosts Panel on Reimagining Travel
Recovery from the impact of Covid-19 on the hospitality industry is unpredictable and may take longer than we would like, but we have an opportunity to redesign.
Innovative Tech Platforms Facilitate Better Communication
New tech platforms hope to facilitate communication between employer and employee.
19th Annual Labor & Employment Law Roundtable: Session 1
This invitation only roundtable discusses the current state of the hospitality industry from the management perspective.
Research Recap: Customer engagement is the key to long-term loyalty and impact
Professor Anderson’s series of studies examine the long-term impacts of guest engagement upon guest satisfaction, loyalty, and booking channel selection.
Hotel Ezra Cornell Sponsors Virtual Conference on “Prioritizing People Over Dollars”
Industry leaders partnered with academic scholars to discuss people over dollars: prioritizing people-oriented solutions in a business landscape.