Nolan School
Keep up to date with Hotelies, hospitality education, and industry at large with these stories and updates from the Nolan School.

Roundtable Recap: Finding the Balance Between Driving Revenue & Managing Costs
The CHR Roundtable, Finding the Balance Between Driving Revenue & Managing Costs, addressed three key aspects of the issue: People, Process, and Technology.

Million Meals Mission provides meals to food-insecure communities around the world
Hotelie Samay Bansal ’21 founded Million Meals Mission to be a conduit between donors and small, grassroots organizations worldwide.

Some Hotels Are Mandating Vaccines. Will Others Follow?
“At the current stage, I don’t think we will see broad vaccine requirements by hotels,” Professor Christopher Anderson tells The New York Times.

Study examines if US firms are becoming more short-term oriented
Yuan Shi has found intriguing data that provides new details around the active debate among managers, investors, researchers, and policymakers.

Why Your Next Trip Might Be More Expensive Than Your Last
Professor Christopher Anderson tells The New York Times that there will likely continue to be soft demand for big cities that rely on business travel and international leisure travel.

Alumna Emily Kanders Goldfischer ’92 Builds Community With hertelier
Student interview with Emily Goldfischer ’92, founder and editor-in-chief of hertelier

What Keeps Us Coming Back: How to Build Customer Loyalty
In the wake of COVID-19, experts joined Professor Helen Chun to discuss recent trends in customer loyalty within the hospitality industry.

Lessons for managers in the exploration for breakthrough innovation
Study highlights important implications for managers who wish to encourage a more exploratory search for breakthrough innovation.

Is Uber turning Postmates into a zombie app?
Uber bought Postmates late last year. Now that the businesses are merging, will Uber turn Postmates into a zombie app? Professor Alex Susskind weighs in on Marketplace.