Nolan School
Keep up to date with Hotelies, hospitality education, and industry at large with these stories and updates from the Nolan School.
How two restaurants have survived Covid-19. So far.
Professor Alex Susskind says fine-dining establishments have had to rethink their entire business during the pandemic.
How to train and attract future hospitality leaders?
Dean Kate Walsh discusses how COVID has impacted recent SHA alumni, forced changes in SHA teaching, and how hospitality can attract the best and brightest students.
The ugly truth about tipping waitstaff during COVID-19
Professor Michael Lynn discusses the trends he’s seeing in the data around tipping during the COVID-19 pandemic.
Best Practices From Hospitality HR Professionals in North America
Professor Bruce Tracey facilitated a panel discussion for hotel chief human resources officers across North America, sharing lessons learned and best practices.
How are hotels surviving during COVID? Extreme makeovers, innovative business promotions keeps industry afloat
SHA Dean Kate Walsh discusses how hotels are starting to think outside of the box as they review their operations due to the pandemic.
Cornell convenes summit of business school diversity, equity, and inclusion leaders
Michelle Duguid, associate dean for diversity, inclusion and belonging, convenes Diversity, Equity, and Inclusion Business School Leadership Summit
How to safely — and graciously — host friends and family as the weather gets colder
Lecturer Lilly Jan suggests those who wish to host friends at home for safe social gatherings should take their cue from restaurant pandemic measures.
How restaurants can prepare now to safely remain open in the winter
Senior Lecturer Stephanie Robson discusses innovative design solutions so restaurants can ensure public safety from COVID-19 and endure post-COVID.
What’s on the Minds of Hospitality HR Professionals in Europe
Professor Bruce Tracey facilitated a recent panel discussion for hotel chief human resources officers from Europe who shared their pandemic experiences.