Nolan School
Keep up to date with Hotelies, hospitality education, and industry at large with these stories and updates from the Nolan School.

In entertainment and business, it’s a race to the top. But what happens once you get there?
What “Oscar Curse?” Heeyon Kim’s research focuses on the effects of positive social status shifts and proximity to high-status brands.

How are you tackling big data and analytics?
Cornell offers three executive education options for professionals looking to improve their data analytics skillsets for an immediate career impact.

NSMH’s 30th anniversary: Celebrating the past, treasuring the present, shaping the future
The National Society for Minorities in Hospitality, co-founded by Hotelies in 1989, celebrated its 30th anniversary at the 2019 NSMH National Conference.

Architecture’s ‘Lego’ trend: Build rooms halfway across the world, then snap together
SHA senior lecturer Stephani Robson contributes expert analysis to a growing trend of “modulars,” where independent pieces are fitted together to form a building.

Around the world and across the country: 2019 MMH winter externship takeaways
From Ghana to Kentucky, MMH students reflect on their 2019 winter externships, which included research, shadowing, and special projects.

Building better customer satisfaction in a world of technology
Anderson and Martyn explore how customer contact employees can be trained in the “how” of service, especially when involved in service recovery.

Connecting across generations, Statler Fellows discover tech and hospitality synergies
Togo Tamura ’19 recaps the Statler Fellows Industry Study Trip to San Francisco, including visits with hospitality companies and Hotelie alumni.

The Center for Real Estate and Finance: A global leader in real estate education
The Center for Real Estate and Finance provides Cornell students with experiential learning opportunities through courses, clubs, events, and more.

Hilton’s Christopher J. Nassetta named 2019 Cornell Hospitality Icon
The School of Hotel Administration has selected Christopher J. Nassetta, president and chief executive officer of Hilton, to receive the 2019 Cornell Hospitality Icon of the Industry Award.