Nolan School
Keep up to date with Hotelies, hospitality education, and industry at large with these stories and updates from the Nolan School.
Noteworthy: Service Excellence shaping initiative at international food-and-beverage provider
International food-and-beverage provider Centerplate is collaborating with the Hotel School as part of its company-wide initiative to set goals and objectives to measurably improve guest relations.
10 reasons to get a PDP Certification from Cornell University
From line-level managers to senior executives, the Professional Development Program (PDP) at Cornell is certain to provide hospitality professionals with the lifelong learning opportunities necessary to advance business and personal success.
Cornell Chronicle: Hotels thrive even in the age of Airbnb
Innovation, shifting demographics, and globalization will spur a “golden age” of travel, according to Arthur Adler ’78, keynote speaker at the Cornell Hospitality Research Summit.
5 essential skills of successful hotel general managers
Becoming a general manager in the hospitality industry is no easy feat. To get where you are today, you no doubt already possess a myriad of unique qualities that have allowed you to rise through the ranks and excel in a position that requires talent, dedication, and leadership ability.
Both interesting and valuable: 3 of my favorite Hotel School classes
The Hotel School has given me more practical skills than I could ever ask for. This is thanks to the curriculum, which offers more practical courses rather than purely theoretical ones.
Cornell’s Statler Hotel receives Silver GreenLeaders award
TripAdvisor’s GreenLeaders program helps travelers around the world plan greener trips by highlighting hotels and bed and breakfasts engaging in environmentally friendly practices.
Student entrepreneur Rob Karp is miles ahead
When it came to starting his own business, Rob Karp ’19 was miles ahead of his peers. He was all of 14 when he turned his passion for airlines and his prowess for numbers into a travel consulting company.
Elizabeth Blau, MS ’97, awarded 2017 MMH Outstanding Alumna of the Year
After reviewing alumni nominations on a range of criteria, the MMH award committee has selected Elizabeth Blau, MS ’97, to receive the 2017 Cornell MMH Outstanding Alumna of the Year award.
New on-demand industry training—because service is who we are
As the author of the Service Excellence On-Demand Training program, my focus was on teaching the critical thinking skills relevant for any employees who interact with clients, customers, or guests, regardless of their level or industry.