Nolan School
Keep up to date with Hotelies, hospitality education, and industry at large with these stories and updates from the Nolan School.
The Importance of Social Listening: Using Technology to Provide Personalized and Customer-Centric Service
A virtual keynote to explore how hospitality companies can leverage social listening to deliver personalized guest experiences
Ideas With Impact: Maintaining the Human Touch in a Contactless World
Center for Hospitality Research and Medallia crowdsource ideas for contactless technology that elevates the guest experience without compromising connection
Amid competing priorities, business can be a force for good
SC Johnson Chairman and CEO Fisk Johnson draws on his storied company’s values to navigate between business pragmatism and doing good.
Ideas with impact: What can hospitality organizations do to support employees and frontline staff?
Center for Hospitality Research collaborates with Medallia to create online Hospitality Ideas Community to crowdsource innovative ideas for supporting frontline employees
Requiring the COVID-19 vaccine: insights for businesses
Cornell alumni and industry experts representing both management and workers discuss whether U.S. employers should require their employees to be vaccinated.
Investing at Cornell theme launches campus-wide Investing Ideas Forum
Five teams participated in Investing at Cornell’s first Investment Ideas Forum, including undergraduate and graduate students from across Cornell.
Re-Electrified After Circuit Breaker: Singapore’s Restaurant Recovery
SHA Lecturer Lilly Jan, discusses Singapore’s restaurant recovery with chef-owners Travis Masiero ’03 and Ivan Brehm.
ESG Innovations in Hospitality
Members of the Center for Hospitality Research’s sustainability subcommittee author report on the technologies that are enabling organizations to meet their ESG goals.
Green cemeteries wins hospitality business pitch contest
An entrepreneurial concept addressing unaffordable and unsustainable funeral practices won first prize at the 11th annual Cornell Hospitality Business Plan Competition.