Nolan School
Keep up to date with Hotelies, hospitality education, and industry at large with these stories and updates from the Nolan School.
Updates on College Efforts on Diversity, Equity, Inclusion and Belonging
Dean Kevin Hallock and Associate Dean Michelle Duguid provide updates on Cornell SC Johnson College of Business diversity initiatives.
Innovative Tech Platforms Facilitate Better Communication
New tech platforms hope to facilitate communication between employer and employee.
19th Annual Labor & Employment Law Roundtable: Session 1
This invitation only roundtable discusses the current state of the hospitality industry from the management perspective.
Research Recap: Customer engagement is the key to long-term loyalty and impact
Professor Anderson’s series of studies examine the long-term impacts of guest engagement upon guest satisfaction, loyalty, and booking channel selection.
Student Voices: Meet Hailey Nelson SHA ’23
Undergraduate Hailey Nelson ’23 is taking full advantage of what SHA and Cornell offers inside and outside of the classroom.
Empty hotel rooms have become private dining rooms and office spaces
Steven Carvell, professor of finance and director of the Center for Real Estate and Finance, discusses how hotels have become flexible amid the pandemic.
So You Want to Open a Hotel? Now?
Dean Kate Walsh tells the New York Times that independent hotels will need to double down in how they market their experience–especially safety. “Safety is paramount–it’s the essential part of bringing guests back,” she said.
Student Voices: Meet Zak Bedrosian ’22
According to Bedrosian, learning business through the lens of hospitality is enjoyable as the industry is found in every form of business.
Country Clubs and Crisis: How one segment of the hospitality industry is surviving the pandemic
Country clubs offer socially-distanced outdoor amenities and activities that allow people an escape without flouting CDC guidelines or travel restrictions.