The Office of Diversity and Inclusion and Alumni Affairs honored three diverse alumni for their leadership excellence and community contributions.
The airline industry has been rocked by the COVID-19 pandemic. With fewer people willing or able to travel by air, demand has drastically decreased—and as a result, so have the number of daily flights offered by commercial airlines. In addition to the diminished traffic, the airline industry is also facing new regulations and changing booking […]
A series of virtual events aims to build community around diversity, equity, and inclusion among Dyson and SHA undergraduates.
Professor Anderson’s series of studies examine the long-term impacts of guest engagement upon guest satisfaction, loyalty, and booking channel selection.