Faculty

Many human hands holding a masked earth
SHA BusinessFeed

Roundtable Recap: Sustainability in the era of COVID-19

Participants from around the world gathered virtually for the Center for Hospitality Research’s 11th Annual Sustainability Roundtable to discuss sustainability in the era of COVID-19.

Masked HR person makes a list on a white board
SHA BusinessFeed

19th Annual Labor and Employment Law Roundtable- Session 2

19th Annual Labor and Employment Law roundtable focuses on perspectives and practical responses of hospitality human resources (HR) professionals to the pandemic

A man and a woman walk through the lobby of a hotel
SHA BusinessFeed

Center for Hospitality Research hosts panel with industry leaders on customer social engagement

Faculty and industry experts convened for a virtual keynote to explore how guest surveys can increase customer satisfaction and engagement.

A woman and child hurry
SHA BusinessFeed

Center for Hospitality Research Hosts Panel on Reimagining Travel 

Recovery from the impact of Covid-19 on the hospitality industry is unpredictable and may take longer than we would like, but we have an opportunity to redesign.

Illustration of mobile money transfer from one person to another
SC Johnson College BusinessFeed

Fintech Trends: The Year Ahead

Scholars at the SC Johnson College of Business were joined by industry experts in a discussion that highlights current and upcoming fintech trends.

headshot of Paul Clancy
Johnson BusinessFeed

New faculty introduction: Paul Clancy

Meet Johnson’s newest faculty member, Paul Clancy, and learn about his area of expertise, what he will be teaching, and his interests.

An employee checks her smart phone for employer updates.
SHA BusinessFeed

Innovative Tech Platforms Facilitate Better Communication

New tech platforms hope to facilitate communication between employer and employee.

Photo of bartender wearing mask serves drink to hotel guest.
SHA BusinessFeed

19th Annual Labor & Employment Law Roundtable: Session 1

This invitation only roundtable discusses the current state of the hospitality industry from the management perspective.

Photo of a person taking a survey about their hotel stay.
SHA BusinessFeed

Research Recap: Customer engagement is the key to long-term loyalty and impact

Professor Anderson’s series of studies examine the long-term impacts of guest engagement upon guest satisfaction, loyalty, and booking channel selection.