Nolan School
Keep up to date with Hotelies, hospitality education, and industry at large with these stories and updates from the Nolan School.

MMH students give 5 tips for finals week
Before you can enjoy a much-needed vacation, you have one more hurdle to jump. Finals week. After interviewing a couple current Master of Management in Hospitality (MMH) students, here are some tips I gathered.

Executive Education: Q&A with Professional Development Program faculty
We spoke with five of the amazing faculty that will be teaching courses during PDP and asked about their motivation to teach professionals, excitement about the program, and ideas for how to keep participants engaged.

Hotel butler service is really nice – is it worth the price?
Reneta McCarthy, senior lecturer at the Hotel School, historicizes the concept of butlers and explains how top-end hotels utilize them in today’s competitive market.

Tang Welcome Center will be ‘wonderful gateway to Cornell’
The $6 million project was made possible by a $3 million gift in 2016 from Martin Tang and his two sisters, in response to a challenge grant from The Atlantic Philanthropies, a foundation created by Charles Feeney, SHA ’56.

A “land of opportunity” at the Nolan School
The Hotel School can prepare you for a career in just about anything your heart desires—it is a land of opportunity amongst an ocean of diversity in knowledge.

As lifestyle brands enter the hospitality business, hotel rooms double as showrooms
Helen Chun, associate professor of services marketing at the Hotel School, offers insight into why the hotel-as-retailer concept is one worth following.

Marriott Rewards merger with Starwood, Ritz-Carlton programs brings mixed reviews
Chekitan Dev, professor of marketing at the Hotel School, argues that the merged Marriott loyalty program is a “mixed blessing for its members.”

Exploring courses outside of the Nolan School
To help everyone get a head start in exploring options outside the Hotel School, I’m sharing a list of my top favorite non-HADM classes that I’ve taken thus far.

Taking aim at false empowerment: How leaders can build a culture of trust
Management and organizational behavior professor Tony Simons takes aim at a popular management practice that can do more harm than good if poorly implemented.