Nolan School
Keep up to date with Hotelies, hospitality education, and industry at large with these stories and updates from the Nolan School.

As lifestyle brands enter the hospitality business, hotel rooms double as showrooms
Helen Chun, associate professor of services marketing at the Hotel School, offers insight into why the hotel-as-retailer concept is one worth following.

Marriott Rewards merger with Starwood, Ritz-Carlton programs brings mixed reviews
Chekitan Dev, professor of marketing at the Hotel School, argues that the merged Marriott loyalty program is a “mixed blessing for its members.”

Exploring courses outside of the Nolan School
To help everyone get a head start in exploring options outside the Hotel School, I’m sharing a list of my top favorite non-HADM classes that I’ve taken thus far.

Taking aim at false empowerment: How leaders can build a culture of trust
Management and organizational behavior professor Tony Simons takes aim at a popular management practice that can do more harm than good if poorly implemented.

Team from Cornell University wins 2018 ULI Hines Student Competition with plan to redevelop Toronto site
A redevelopment plan for a Toronto site presented by students from the Baker Program has taken top honors in the 2018 Urban Land Institute (ULI) Hines Student Competition.

The growing use of technology and robotics in food service
Hotel School alumnus Court Williams contextualizes the growing trend towards food service companies using technology in previously human-filled roles.

How I realized I was a closet data geek halfway through my career
Anne Loehr ’90, in her own words: “I’ve been a college dropout, a pastry chef, a hotel manager, and an entrepreneur – and now I work with numbers. But I’ve never lost sight of the common thread.”

Undergrads! Here’s how to make your Nolan School experience count.
As students know well, everyone at the Hotel School came from the top percentiles in their class. But here’s the truth: This place isn’t a cut-throat competitive arena.

A Sense of Place at The 93rd Hotel Ezra Cornell
This year, the Hotel Ezra Cornell conference theme was A Sense of Place, where speakers, alumni, and industry leaders discussed a shift from an age of information to an era of experience.