COVID-19
Pandemic ignites battle over unpaid wages at Manhattan hotel
David Sherwyn, professor of human resources, says hotel owners and operators are somewhat currently at odds in the midst of COVID-19.
Pay now, stay later: Hotels hit hard by coronavirus pandemic selling ‘bonds’ for future travel
SHA Senior Lecturer Reneta McCarthy says if demand is weak and hotel prices stay low, having credit for a fixed dollar amount works in the consumer’s favor.
Coronavirus: How we might restart the CNY economy while keeping the virus at bay
Lecturer Christopher Gaulke, an expert in food and beverage management, suggests ideas for restaurants to open while remaining cautious of COVID-19.
Most people aren’t staying at hotels due to coronavirus. Here’s how they’re filling rooms anyway.
Professor Steve Carvell helps outline how hotels are accommodating guests, aiding essential workers and the homeless, and adapting to a changed world.
Restaurants hit by COVID-19 say delete delivery apps
Professor Douglas Miller weighs in with expertise as tension grows between restaurant owners and delivery apps.
Cornell professor predicts 30 percent of local restaurants may go out of business
Professor Alex Susskind says that small restaurants will be the hardest hit by the COVID-19 health crisis, putting many local businesses at risk.
Asian hotels press ahead with expansions despite pandemic
While hotels with high volumes of Chinese tourists have rough times ahead, Sheryl Kimes, emeritus professor, believes many operators will survive.
Tip-baiting is latest battle for gig workers
Michael Lynn, professor of consumer behavior and marketing, discusses tipping through online apps as gig workers deliver during COVID-19 lockdowns.
What will it take to restore consumer confidence in the cruise industry?
Associate Professor Robert Kwortnik provides expert insight into the cruise industry building consumer confidence hurt by the COVID-19 pandemic.