COVID-19
What will hotel visits be like? Here’s your room-by-room look at the future
SHA Dean Kate Walsh says hotels face big challenges, including maintaining a welcoming atmosphere while staff practice social distancing.
Digital check-in, limited buffets and lots of sanitizer: What a hotel stay looks like amid coronavirus
Professor Linda Canina discusses how hotels are adapting to the COVID-19 pandemic and modifying the guest experience.
Hotels vs. Airbnb: Has Covid-19 disrupted the disrupter?
Professor Chekitan Dev believes the hotel industry’s recovery begins with it being as lenient as possible, with refunds and more incentives to book.
Food delivery apps may soon see even more consolidation
Professor Alex Susskind says that consolidation reduces competition, which usually leads to businesses charging more.
With travel on pause, Airbnb looks to long-term stays
Professor Chekitan Dev, a hospitality branding expert, discusses Airbnb’s decision to focus on longer-term stays of 28 days or longer.
Will this crisis make us more generous tippers?
SHA’s Michael Lynn is not surprised that people appear to be tipping more than normal, for several reasons.
If you want 20% off your late-summer stay at Marriott, now’s your chance
SHA’s Steve Carvell says that although the hotel sector is making progress with adapting to COVID-19 needs, there may be many more details to consider.
When will restaurants and bars reopen? Here’s what experts are saying
SHA Senior Lecturer Stephani Robson says that restaurants opening their doors at mid-level capacity will probably not be economically feasible.
What will staying in a hotel look like in the near future?
Perks and amenities? For the foreseeable future, hotel stays are likely to be stripped-down affairs says SHA Professor Christopher Anderson.