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Operations, Technology, and Information Management

Operations, technology, and information management (OTIM) contains faculty members with a diverse set of research and teaching interests, such as operations and supply chain management, technology strategy, information systems, as well as hospitality-related domains of food and beverage management, and properties development and management. Faculty members teach undergraduate- and graduate-level required and elective classes, as well as executive education classes, using a variety of pedagogies. Many OTIM faculty members also maintain active industry outreach agendas.

OTIM faculty members conduct research on a wide variety of topics, including behavioral and operations management; data analytics; decision analysis; decision support systems; decision-making; demand forecasting; electronic commerce; franchising; hospitality and healthcare interface; inventory management and logistics; operations and marketing interface; optimization; pricing and revenue management; production and service scheduling; quality and process improvement methods; restaurant management; retail operations management; service innovation; simulation; statistics; supply chain management; sustainability; and technology-based service innovations. Collectively their work appears regularly in top discipline publication outlets.

Emeriti and Affiliated

Operations, Technology, and Information Management Publications