Faculty

Many human hands holding a masked earth
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Roundtable Recap: Sustainability in the era of COVID-19

Participants from around the world gathered virtually for the Center for Hospitality Research’s 11th Annual Sustainability Roundtable to discuss sustainability in the era of COVID-19.

Masked HR person makes a list on a white board
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19th Annual Labor and Employment Law Roundtable- Session 2

19th Annual Labor and Employment Law roundtable focuses on perspectives and practical responses of hospitality human resources (HR) professionals to the pandemic

A man and a woman walk through the lobby of a hotel
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Center for Hospitality Research hosts panel with industry leaders on customer social engagement

Faculty and industry experts convened for a virtual keynote to explore how guest surveys can increase customer satisfaction and engagement.

A woman and child hurry
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Center for Hospitality Research Hosts Panel on Reimagining Travel 

Recovery from the impact of Covid-19 on the hospitality industry is unpredictable and may take longer than we would like, but we have an opportunity to redesign.

An employee checks her smart phone for employer updates.
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Innovative Tech Platforms Facilitate Better Communication

New tech platforms hope to facilitate communication between employer and employee.

Photo of bartender wearing mask serves drink to hotel guest.
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19th Annual Labor & Employment Law Roundtable: Session 1

This invitation only roundtable discusses the current state of the hospitality industry from the management perspective.

Photo of a person taking a survey about their hotel stay.
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Research Recap: Customer engagement is the key to long-term loyalty and impact

Professor Anderson’s series of studies examine the long-term impacts of guest engagement upon guest satisfaction, loyalty, and booking channel selection.

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Hotel Ezra Cornell Sponsors Virtual Conference on “Prioritizing People Over Dollars”

Industry leaders partnered with academic scholars to discuss people over dollars: prioritizing people-oriented solutions in a business landscape.

Title slide for Cornell International Real Estate Case Competition shows judges, winners, and students
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Noteworthy: 12th Annual CIRECC Brings First Cornell Triumph in Five Years

The 12th Annual Cornell International Real Estate Case Competition (CIRECC) held its finals on November 6, with Cornell’s WEBS Group in first place.