Faculty

A man draws an upward profit arrow on a whiteboard
SHA BusinessFeed

Research Recap: Uncovering the attributes of sustainable earnings in the lodging industry

Research from Linda Canina at SHA uncovers factors that can have a significant impact on achieving sustainable earnings in the lodging industry.

Peng Liu
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Liu foresees new business models as hospitality infuses retail shopping

Peng Liu, SHA associate professor, looks at how the hospitality industry can better serve retail shoppers by giving them enjoyable experiences.

Hilton CEO Chris Nassetta welcomes SHA faculty during industry immersion trip
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Industry immersion trip connects SHA faculty with global hospitality leaders

During a trip filled with fascinating presentations and discussions, the faculty got some eye-opening views from the C-suite.

Juggling technology
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Noteworthy: Faculty discuss technology’s impact on labor and employment laws for hotel teams

According to professors Sherwyn (SHA) and Wagner (Dyson), as hotels implement new technology, legal implications of these initiatives often come into play.

Restaurant Hostesses make reservations
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Research Recap: Flexibility in reservation times can increase restaurant revenue

Gary Thompson, professor of operations and management, investigates the impact of timing flexibility in restaurant reservations.

Customers dining in a restaurant
SHA BusinessFeed

Research Recap: Study predicts restaurant sales based on customers’ return intentions

Alex Susskind and collaborators look at the impact on restaurant sales of customers’ interest in returning versus customer satisfaction.

Andrew Quagliata teaching
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Andrew Quagliata teaches aspiring entrepreneurs the art of communication

Andrew Quagliata teaches aspiring entrepreneurs communication skills that can help boost their careers and bring success to other areas of their lives, too.

Hotel School Scholarly Commons
SHA BusinessFeed

Is bad news fake news?

Cornell Real Estate Market Indices: Crocker Liu and co-authors highlight hotel performance and positive/negative momentum during Q3 2019.

Hotel School Scholarly Commons
SHA BusinessFeed

Report: Leveraging bike-share systems to improve guest experiences and attract tourists

Elena Belavina and Ashish Kabra offer guidance to hotels on choosing a bike-share for guests and how cities can best design and run tourist-friendly systems.