News

Students and faculty at the Cornell School of Hotel Administration (SHA) are examining pandemic-related issues while reimagining a future for the business of hospitality.

HEC 96 student leaders reflect on this year’s virtual conference weekend and their experiences as board members of the annual SHA tradition.

Operating under the ethos of ‘students serving students,’ SHA’s Dean’s Student Advisory Board represents the student perspective.

Dean Kate Walsh is collaborating with other industry leaders to ensure the future of the industry is as diverse as the customers it serves.

Hospitality labor and employment roundtable assembles different perspectives on election and pandemic effects

Take a minute to hear from Dean Kate Walsh, the first woman dean of the Cornell School of Hotel Administration (SHA), who has advice for her younger self and the brilliant woman in the Cornell community.

The airline industry has been rocked by the COVID-19 pandemic. With fewer people willing or able to travel by air, demand has drastically decreased—and as a result, so have the number of daily flights offered by commercial airlines. In addition to the diminished traffic, the airline industry is also facing new regulations and changing booking […]

Faculty and industry experts convened for a virtual keynote to explore how guest surveys can increase customer satisfaction and engagement.

Mackey is pursuing a BS in Hotel Administration in hopes of a career as a real estate developer in the theme park and tourism industry.