Student Voices

A panel of experts discuss the topic on a zoom style webinar.
SHA BusinessFeed

The Choice: Industry Leaders Envision the Future of Food & Beverage

Daniella Senior and Elizabeth Tilton joined Lilly Jan to discuss ongoing strategies for improving the culture of the food and beverage industry.

A screenshot, showing the five webinar panelists smiling during the online event.
SHA BusinessFeed

Sustainability in the Hospitality Industry: Challenges and Opportunities

CHR hosted a virtual keynote webinar to explore the challenges and opportunities of sustainability in the hospitality industry

Emily Goldfischer and Hertelier logo
SHA BusinessFeed

Alumna Emily Kanders Goldfischer ’92 Builds Community With hertelier

Student interview with Emily Goldfischer ’92, founder and editor-in-chief of hertelier

A panel of 3 men and 2 women
SHA BusinessFeed

What Keeps Us Coming Back: How to Build Customer Loyalty

In the wake of COVID-19, experts joined Professor Helen Chun to discuss recent trends in customer loyalty within the hospitality industry.

The panelists (clockwise from top left) included Yaron Lipshitz, chief executive officer of Allseated; Jacqueline Nunley, senior industry advisor for travel and hospitality at Salesforce; Kristi White, chief product officer at Knowland; Greg Land, global industry leader for aviation, hospitality, and travel-related services at IBM; and Chekitan Dev, Singapore Tourism Distinguished Professor at the School of Hotel Administration.
SHA BusinessFeed

Preparing for the Return of Business Meetings, Conferences and Travel: Is High-Tech the New High-Touch?

Industry experts share insight with Professor Chekitan Dev in a panel discussion on how best to prepare for the return of business travel.

Ellen Yui and students discuss entrepreneurship
SHA BusinessFeed

Meet Ellen Yui: Mentoring the Next Generation of Hospitality Entrepreneurs

Over 30 years later, Ellen Yui now acts as the guiding force for a new generation of rising industry leaders through the Pillsbury Institute for Hospitality Entrepreneurship’s Entrepreneurs in Residence (EIR) program.

A screenshot, showing the four webinar panelists smiling during the online event.
SHA BusinessFeed

The Importance of Social Listening: Using Technology to Provide Personalized and Customer-Centric Service

A virtual keynote to explore how hospitality companies can leverage social listening to deliver personalized guest experiences

A man and a woman walk through the lobby of a hotel
SHA BusinessFeed

Center for Hospitality Research hosts panel with industry leaders on customer social engagement

Faculty and industry experts convened for a virtual keynote to explore how guest surveys can increase customer satisfaction and engagement.

AJ Mackey SHA '23
SHA BusinessFeed

Student Voices: Meet AJ Mackey SHA ’23

Mackey is pursuing a BS in Hotel Administration in hopes of a career as a real estate developer in the theme park and tourism industry.