CHR

New data released by the Center for Hospitality Research and FreedomPay reveals that while nearly all surveyed retail, restaurant, and hospitality stakeholders are confident in their companies’ internal risk assessment processes, their satisfaction in the security of their systems is misaligned with reality.

The hospitality industry is bouncing back. Hotels are seeing a rebound and some hotels are rising above the pre-pandemic average.

Professor Peng Liu and Terence Loh ’97, MBA ’06 challenge students to solve a real-world business problem in their case study, “Real Estate: Private Equity Investment in Shanghai.”

The Center for Hospitality Research and the Cornell Center for Innovative Hospitality Labor and Employment Relations publishes the new brief, “Understanding Human Resource Practices and Outcomes in Franchise Businesses.”

Professor Bruce Tracey talks with Vox about wages for services workers.

Experts joined Lilly Jan, Ph.D. to discuss problems and possible improvements in the food and beverage industry following the COVID-19 pandemic.

The average carbon footprint of a hotel stay decreased by 3% from 2018 to 2019, according to the latest Cornell Hotel Sustainability Benchmarking (CHSB) study.

Daniella Senior and Elizabeth Tilton joined Lilly Jan to discuss ongoing strategies for improving the culture of the food and beverage industry.

Center for Hospitality Research and Medallia crowdsource ideas for making travel seamless