Professor Anderson’s series of studies examine the long-term impacts of guest engagement upon guest satisfaction, loyalty, and booking channel selection.
Industry leaders partnered with academic scholars to discuss people over dollars: prioritizing people-oriented solutions in a business landscape.
Laillah Rice, MBA ’09, and fellow senior marketers launched the Humanity Lab to support social justice activists and organizations.
SHA awarded the first Philippus Miller III CHS Hotelie for Life Senior Prize to Chloe Jones ’20
GoFauci.com, a partnership with the Feeding People Foundation, supports restaurants and frontline healthcare workers across New York City.