Alumni

Photo of a person taking a survey about their hotel stay.
SHA BusinessFeed

Research Recap: Customer engagement is the key to long-term loyalty and impact

Professor Anderson’s series of studies examine the long-term impacts of guest engagement upon guest satisfaction, loyalty, and booking channel selection.

Featured image of woman at computer workspace
SHA BusinessFeed

Hotel Ezra Cornell Sponsors Virtual Conference on “Prioritizing People Over Dollars”

Industry leaders partnered with academic scholars to discuss people over dollars: prioritizing people-oriented solutions in a business landscape.

photo of New York City skyline with water in the foreground and a rainbow in the blue sky above the buildings
SHA BusinessFeed

Real estate pros predict a bright future for New York City, post-pandemic

Seasoned professionals and recent alumni in real estate have faith in New York City’s resilience and capacity for innovation post-COVID-19.

mentoring
SHA BusinessFeed

Life is service

Last fall Ben Okon ’10, a senior manager at Bain & Company, began mentoring Liam O’Brien ‘20 on how to navigate the consulting industry job market.

headshot of Laillah Rice
Enterprise

Raising the visibility of antiracist, pro-humanity initiatives

Laillah Rice, MBA ’09, and fellow senior marketers launched the Humanity Lab to support social justice activists and organizations.

illustration showing Turtle’s mascot, a turtle, wearing a space helmet and floating in the universe while typing on a laptop computer
Enterprise

Turtle offers a new model for freelancing

Vlad Lokshin, MBA ’15, co-founded Turtle to create a first-class freelancing platform, starting with software developers.

Phil Miller '83
SHA BusinessFeed

Coveted SHA senior prize renamed to honor “consummate Hotelie” Phil Miller ’83

SHA awarded the first Philippus Miller III CHS Hotelie for Life Senior Prize to Chloe Jones ’20

Go Fauci's donated means from local restaurants delivered to healthcare workers
SHA BusinessFeed

SHA alumni project salutes Dr. Fauci, supports restaurants and healthcare providers

GoFauci.com, a partnership with the Feeding People Foundation, supports restaurants and frontline healthcare workers across New York City.

New York Times Logo
SHA BusinessFeed

A new site to help rescue New York restaurants

SHA alumni create SaveTheEats, a website that highlights deals, classes, and special dinners provided by kitchens navigating the pandemic.