In the Media

Professor Kevin Kniffin discusses his coauthored article, “COVID-19 and the Workplace,” with Psychology Today.

The pandemic is pushing the restaurant industry to consider a no-tip approach. “If you’re going to rebuild, let’s rebuild on a sounder model,” Professor Michael Lynn tells The New York Times.

“We really have no idea what business travel is going to look like and at what level it will come back,” Professor Chris Anderson tells the Washington Post.

Steven Carvell, professor of finance and director of the Center for Real Estate and Finance, discusses how hotels have become flexible amid the pandemic.

Cornell SC Johnson College of Business faculty share lessons that leaders can gain from the experiences of 2020 and apply to 2021 and beyond.

Dean Kate Walsh tells the New York Times that independent hotels will need to double down in how they market their experience–especially safety. “Safety is paramount–it’s the essential part of bringing guests back,” she said.

Professor David Sherwyn tells CNBC that hotels are unlikely to require guests to be vaccinated, but he believes some hotels could require inoculations as a type of “boutique sales pitch” that may appeal to certain segments of the market.

Professor Robert Kwortnik Jr. tells the New York Times that flexible cruise cancellation policies will likely continue through 2021.

Professor Eswar Prasad says that when it comes to the pandemic and a nation state’s economic recovery, a single unifying principle applies globally.