Research from Linda Canina at SHA uncovers factors that can have a significant impact on achieving sustainable earnings in the lodging industry.
Peng Liu, SHA associate professor, looks at how the hospitality industry can better serve retail shoppers by giving them enjoyable experiences.
During a trip filled with fascinating presentations and discussions, the faculty got some eye-opening views from the C-suite.
According to professors Sherwyn (SHA) and Wagner (Dyson), as hotels implement new technology, legal implications of these initiatives often come into play.
Gary Thompson, professor of operations and management, investigates the impact of timing flexibility in restaurant reservations.
Alex Susskind and collaborators look at the impact on restaurant sales of customers’ interest in returning versus customer satisfaction.
Andrew Quagliata teaches aspiring entrepreneurs communication skills that can help boost their careers and bring success to other areas of their lives, too.
Elena Belavina and Ashish Kabra offer guidance to hotels on choosing a bike-share for guests and how cities can best design and run tourist-friendly systems.