Hospitality

An employee checks her smart phone for employer updates.
SHA BusinessFeed

Innovative Tech Platforms Facilitate Better Communication

New tech platforms hope to facilitate communication between employer and employee.

Photo of bartender wearing mask serves drink to hotel guest.
SHA BusinessFeed

19th Annual Labor & Employment Law Roundtable: Session 1

This invitation only roundtable discusses the current state of the hospitality industry from the management perspective.

Feature image of golf clubs and golf balls
SHA BusinessFeed

Country Clubs and Crisis: How one segment of the hospitality industry is surviving the pandemic

Country clubs offer socially-distanced outdoor amenities and activities that allow people an escape without flouting CDC guidelines or travel restrictions.

photo of New York City skyline with water in the foreground and a rainbow in the blue sky above the buildings
SHA BusinessFeed

Real estate pros predict a bright future for New York City, post-pandemic

Seasoned professionals and recent alumni in real estate have faith in New York City’s resilience and capacity for innovation post-COVID-19.

A robotic hotel concierge at work
SHA BusinessFeed

Hospitality professionals balance robots and human touch for post-COVID-19 era

Hotel industry experts offer insights into the development of automated service innovations in response to customers’ COVID-19 concerns.

Image of neon sign depicting two hands shaking
SHA BusinessFeed

Research Recap: The relationship satisfaction factor in successful brand-hotel partnerships

Chekitan Dev, professor of marketing at the School of Hotel Administration, has co-authored a study recently published in Industrial Marketing Management.

Proprietor consults hospitality industry resource hub
SHA BusinessFeed

SHA launches hospitality industry resource hub

The COVID-19 resource hub compiles expert information, tools, and guidance from the school’s faculty and its partners in the hospitality industry.

Chanler-Lani-portrait-833×555
Enterprise

A Hotelier’s Perspective: The Little Things Matter

Lani Shufelt, MBA ’12, owner and COO of The Chanler at Cliff Walk, says travelers are looking for unique experiences rather than cookie-cutter accommodations.

Switching it up
Enterprise

Switching it up

Bob Harayda, MBA ’85, CFO of Marina Bay Sands: Making the move from Texas’ ExxonMobil to Singapore’s iconic landmark